Over the past 20 years, VoIP business phone systems have made a major impact on the way company’s have been able to communicate. With the growing technology and reduction of costs, VoIP has been projected to have over 3 billion mobile users by the year 2021(1). If you are considering switching your business phone system over to a Voice over Internet Protocol type system, you may be wondering what happens to your business phone line when the power goes out.
Voice over Internet Protocol systems uses the internet to send communication bytes to the receiver. If the power goes out, you will need to supply your system with power to keep the phones active. It is especially essential to keep the internet connection to your Internet service provider (ISP) running.
The first step is figuring out if it is just VoIP, or if the entire information and communications technology (ICT) infrastructure needs to keep running during a power outage? Because a VoIP phone system is hosted on ICT infrastructure, either internally or on a hosted site, it is the responsibility of the infrastructure provider to provide backup power. This means that a company needs to prepare themselves for a power outage by creating a power management strategy and getting it implemented.
For some businesses, it is of the utmost importance to keep their VoIP phone systems up and running through power outages. For many companies, their VoIP phone systems are the first point of contact for potential clients to reach them. This makes it essential to keep the Internet and VoIP in the overall power management strategy adopted by the organization. You may consider adding a Uninterruptible Power Supply (UPS) system to your office to keep the power running to the essential systems.
Contact us today for answers to any questions regarding your VoIP business phone system.