by Cloud Service Networks | May 20, 2025 | VoIP
What Clients Often Ask:“My customer didn’t see our name on their caller ID. Are our phones set up wrong?”We get this question a lot – and we completely understand the confusion. The truth is: your caller ID and name (CNAM) may be set up correctly on our side,...
by Cloud Service Networks | Mar 31, 2023 | FaceBook, Instagram, Pintrest, Social Media, VoIP
VOIP (Voice over Internet Protocol) and landline phone systems differ in terms of security. Here are some key differences between VOIP and landline phone security: Encryption: VOIP systems can use encryption protocols to encrypt calls, making them unreadable to...
by Cloud Service Networks | Feb 15, 2022 | VoIP
We are pleased to announce the Device Provisioning Service has been successfully upgraded to v42, which includes several significant improvements. This update includes added support for many new phones, as well as provisioning improvements, and bug fixes....
by Cloud Service Networks | Feb 7, 2022 | VoIP
Customers use our mobile application to create an extension off of the business phone system. Users of the mobile applications can receive calls at their extension regardless of location, as long as the mobile device has a connection to the internet. When...
by Cloud Service Networks | Feb 4, 2022 | VoIP
Call recording has always been an important add-on feature for business phone systems. Before business VoIP telephone systems call recording required a significant investment in hardware and software. Algo is a manufacturer of equipment used on many diifferent...
by Cloud Service Networks | Feb 1, 2022 | VoIP
Deploying business VoIP telephones in today’s business environment requires the proper equipment to ensure great call quality as the internet fluctuates and when the internet provider goes down. We install a cloud based router which prioritizes business critical...