Your Business Phone Service Experts
Uninterrupted VoIP and Cloud Communication Solutions
Tailored VoIP and SD-WAN for Small Businesses
Affordable
Quality Service
Local Experts
Work from anywhere with our mobile app.
Access your cloud-based phone system on iOS, Android, Windows, or MacOS.
Manage answering rules, texts, calls, and more. Download now and contact us for a demo.
Desk Phones or Wireless Handsets
Choose from many high featured Phones and VoIP devices
We support and maintain a wide variety of business telephones, helping redefine your Next-Gen Personal Collaboration Experience.
Call Quality, Management and Backup Internet
Get VoIP over SD-WAN
Prioritize VoIP traffic and keep phones online during outages with advanced SD-WAN made for small businesses. Following NIST’s cybersecurity framework for small businesses, our solutions ensure network reliability while maintaining security best practices. Professionally installed and customized to prioritize critical apps like VoIP, video, and POS.
VoIP Integration of Security, Audio and Video Devices
Request a free site survey and product demo today
We install speakers, paging horns, door openers, and more, fully integrated with our VoIP systems.
Work from anywhere with our mobile app.
Access your cloud-based phone system on iOS, Android, Windows, or MacOS.
Manage answering rules, texts, calls, and more. Download now and contact us for a demo.
Desk Phones or Wireless Handsets
Choose from many high featured Phones and VoIP devices
We support and maintain a wide variety of business telephones, helping redefine your Next-Gen Personal Collaboration Experience.
Call Quality, Management and Backup Internet
Get VoIP over SD-WAN
Prioritize VoIP traffic and keep phones online during outages with advanced SD-WAN made for small businesses. Professionally installed and customized to prioritize critical apps like VoIP, video, and POS.
VoIP Integration of Security, Audio and Video Devices
Request a free site survey and product demo today
We install speakers, paging horns, door openers, and more, fully integrated with our VoIP systems.
Our Cloud Voice Features – Business Phone Services in Raleigh, NC
Auto Attendants & Virtual Attendants
Direct inbound calls to the right person, department, call flow, or custom programming route.
Unified Voicemail & Communications-as-a-Service
Voicemail integration is available in all areas of the overall network and all our communications systems.
Text Messaging on your Business Line
Text your customers using Application to Person (A2P) messaging. Set up your own campaign(s) on your business phone numbers.
Automatic Call Recording
Simply record users call without any investment on premise-based call recording systems.
Listen Live, Whisper & Barge-In
Call Center features can be used for large call centers or simple training solutions for a few select users
-
This company is amazing. If I need help I get it right away. They made it so I never miss a call whether in office or out in the field.... Read More
Stacy Udle
February 7, 2024We use CSN for VoIP phone service, they customized our phone systems and provide almost instant tech support whenever we need to make changes and updates for holidays and... Read More
Matt Sic
February 7, 2024For any of your telecommunication needs, I cannot recommend anyone else other than Steve at Cloud Service Networks
Chris Pizzurro
December 7, 2024 -
Steve and his team have outstanding customer service. I’m a small business owner and their products help me run my business. From my phone equipment to cellular backup... Read More
Brian Parada
November 7, 2024Steve works closely with his clients to provide the best network and business solutions.
Lisa Metzgar
December 7, 2024We switched to Cloud Service networks from a competitor after we got to know Steve Stemkowski and to support a local business. Steve and his team spent time to... Read More
Frank Sabiston
January 7, 2023 -
Cloud Service Networks is amazing. They provide top notch service and products at a reasonable price. Steve cam into our business and solved all of our phone issues with dropping... Read More
Brandon Edwards
October 7, 2024Recently opened my own law firm Trimyer Law (JoCo Law) and used Steve again. He also ran some lines to my new home office so that it rings at home... Read More
Ron L Trimyer Jr Esq
November 7, 2024Steve is a pleasure to work with. He is personable, efficient and knowledgeable. I appreciate his professionalism and sense of humor. Thanks Cloud Service Networks!
Jenny Williams
December 7, 2024
Read More Reviews
Business Phone Service Plans & Features
Transform your business communications while exploring affordable VoIP and call center packages that deliver real value to small businesses.
Startup, Small Business, and Enterprise Packages
✓ Get custom solutions with auto attendants, call recording, and more.
✓ Making the switch to cloud voice communication has never been easier.
Startup
- ✓ Phone Number
- ✓ Auto Attendant
- ✓ Mobile/Desktop Apps
- ✓ Simultaneous Ring
- ✓ Call Recording
- ✓ SPAM Block
- ✓ Voicemail & Transcription
- ✓ Onboarding Technician
Small Business
- ✓ All Startup Features Plus:
- ✓ Virtual Fax
- ✓ Desk Phones
- ✓ Toll Free Number
- ✓ Cordless Phones
- ✓ Marketing On Hold
- ✓ Call Center
- ✓ SD-WAN Firewall
Enterprise
- ✓ Startup & Small Biz Plus:
- ✓ Vanity Phone Number
- ✓ Contact Center
- ✓ Call Center Agents
- ✓ Listen Live, Whisper, Barge
- ✓ Reporting and Analysis
- ✓ CRM Integration
- ✓ Dedicated Support Staff
Raleigh NC Corporate Headquarters
324 S. Wilmington St. Suite 290
Raleigh NC 27601
+1 (919)763-1200
Leave A Google Review
Blogs
Beasley Legacy Heating and Air (919) 879-4480 Copy
Beasley Legacy Heating and Air was established in 2015 and is a family owned and operated business who services all of Wake County and Johnston...
Satellite Speaker Technology
What is Satellite Speaker Technology? Algo Satellite Speaker Technology consists of one main IP speaker and up to three satellite speakers....
Autotek Automotive Service & Repair (919) 661-7070
Autotek is an automotive service and repair company, located at 300 Circle Lane, Raleigh, NC 27603. Located just 5 minutes away from downtown...
Frequently Asked Questions
Get answers to common questions about our business phone and cloud communication services
Cloud Service Networks provides comprehensive VoIP and business phone solutions including custom phone numbers, local presence services, call tracking, contact center solutions, and professional phone systems. We offer 24/7 professional caller greeting services and specialize in keeping your voice calls, video meetings, and other mission-critical communication applications running smoothly.
Our solution is designed to keep your business online when your internet fails. We maintain your Point-of-Sale systems, voice calls, video meetings, and other mission-critical applications operational during internet outages. This ensures business continuity and prevents revenue loss from communication downtime.
Yes, we offer professional contact center solutions that can handle large call volume times without getting bogged down. Our system professionally greets your callers 24/7, ensuring excellent customer service even during peak periods. This helps maintain your business's professional image while managing increased call traffic efficiently.
We offer Yealink phone systems, including the W56P DECT Phone which is a cordless VoIP solution specifically designed for small businesses. The Yealink W56P combines quality, reliability, and flexibility, offering the convenience of cordless functionality while maintaining full SIP features for seamless call management when you're "on-the-go."