Cloud Service Networks - DenaAI Integrations

8AM MyCase

Note: 8AM MyCase integration available on request.

Subject to 8AM MyCase approval.

AI Receptionist for 8AM MyCase Users

DenaAI integrates directly with 8AM MyCase, giving law firms an AI-powered receptionist that manages every client call with precision. From intake to scheduling, DenaAI ensures calls are answered 24/7, synced with 8AM MyCase, and logged with detailed summaries—so your team never misses a lead or client update.

What You Get with DenaAI

24/7 AI Receptionist – Always available to answer and manage client calls.
Smart Call Routing & Intake – Collects client details and syncs with 8AM MyCase.
Sentiment Analysis – Detects caller mood and urgency to help prioritize follow-ups.
Business Knowledge Base – Centralized library of firm FAQs, services, and policies for consistent client answers.
Call Summaries & Categorization – Every call is documented and labeled (lead, client, or general inquiry).
Seamless Scheduling – Books consultations directly into your calendar.
Scalable Efficiency – Handles unlimited calls without increasing staffing costs.

Closely Connected with 8AM MyCase

DenaAI is built to work hand-in-hand with 8AM MyCase so your firm’s communication and case management stay aligned:

Push call summaries, sentiment insights, and intake data directly into 8AM MyCase.
Sync client communication records with ongoing matters.
Automate scheduling and follow-ups inside your MyCase system.
Ensure complete visibility of client interactions across your team.
Improve client intake efficiency while keeping all case records unified.

Compliance You Can Trust

DenaAI safeguards your law firm with legal-grade privacy and compliance :

PIPEDA & GDPR Ready – Secure handling of client information across regions.
SOC 2 Compliant – Enterprise-level data protection and auditing controls.
Encrypted Calls & Records – Keeps sensitive conversations secure and confidential.

With DenaAI, your firm maintains compliance while improving efficiency.