Cloud Service Networks - DenaAI Integrations

8×8

Note: 8×8 integration available on request.

Subject to 8×8 approval.

AI Voice Agent Integration with 8×8

8×8 is a programmable communications platform that allows businesses and developers to build custom voice, SMS, and real-time communication experiences using APIs. It is designed for flexibility, global scale, and developer-first voice control. DenaAI integrates seamlessly with 8×8 CPaaS to enable AI-powered voice agents on top of programmable call flows—without limiting how you design your communication logic. With DenaAI + 8×8 CPaaS, businesses can deploy intelligent AI voice agents that answer, understand, and act on calls in real time.

What You Can Do with DenaAI + 8×8 CPaaS

‍ AI Voice Agents on Programmable Calls : Add natural, human-like AI voice agents to 8×8 CPaaS voice calls for inbound handling, qualification, and automation. ‍
Full Control Over Call Logic : Use 8×8 CPaaS APIs alongside DenaAI to define custom call flows, decision logic, and AI-driven actions. ‍
Low-Latency, Real-Time Conversations : Enable fast, responsive AI voice interactions suitable for high-volume and real-time use cases. ‍
Automation for Business Workflows : Automate appointment booking, lead capture, intake processes, and FAQ handling during live calls. ‍
Scalable & Global Deployment : Run AI voice agents across regions and time zones using 8×8 CPaaS’s global communication infrastructure.

Secure, Compliant & Reliable

DenaAI is designed for enterprise and regulated environments. AI voice interactions powered through 8×8 CPaaS follow strict security and compliance standards, including SOC 2, HIPAA, and PHIPA—supporting compliant AI-driven communication across healthcare, enterprise, and global operations.