Cloud Service Networks - DenaAI Integrations

OutSmart EMR

Note: OutSmart EMR integration available on request.

Subject to OutSmart EMR approval.

AI Voice Receptionist for OutSmart EMR Users

DenaAI integrates seamlessly with OutSmart EMR, a versatile electronic health record and clinic management platform designed for a wide range of healthcare providers including chiropractors, naturopaths, massage therapists, and more. By combining DenaAI with OutSmart EMR, your clinic gains a 24/7 AI voice receptionist that answers intra-practice voice calls, books or changes appointments, triggers reminders, escalates urgent inquiries, and keeps everything synchronized with OutSmart’s scheduling and charting modules. With this integration, your front desk team can focus more on delivering care and less on handling routine call-flows, while patients receive responsive, professional voice interaction any time.

What You Get with DenaAI + OutSmart EMR

Natural, Human-Like AI Receptionist : Understands patient intent and responds conversationally. Intelligent Escalation : Routes urgent or complex calls to your live staff seamlessly. Seamless Appointment Management : Books, reschedules and cancels appointments synced with OutSmart EMR’s calendar. Automated Recall and Reminder Calls : Reduces no-shows and improves patient engagement. Multilingual Voice Support : Enables communication with diverse patient populations. 24/7 Availability : Ensures no patient call goes unanswered—even outside office hours. Up to 80% Reduction in Routine Front-Desk Call Volume : Frees up staff for more valuable tasks. Real-Time Call Summaries : Captures caller context, reasons and urgency for your team. Spam Filtering and Smart Routing : Prioritises genuine patient calls and filters non-critical interruptions. Voice-Driven Communication : Enhances scheduling and interaction workflows within OutSmart EMR.

Secure, Compliant, and Built for Healthcare

DenaAI is engineered with healthcare-grade security and privacy protections. We fully support compliance with HIPAA, PIPEDA and SOC 2 standards. All voice interactions are encrypted and treated with the same level of care as your clinical and patient records.

Why Practices Choose DenaAI with OutSmart EMR?

Adds voice-first automation to the robust suite of OutSmart EMR features, including charting, booking and patient engagement.
Relieves administrative burden while improving patient responsiveness and satisfaction.
Rapid deployment with minimal technical overhead.
Scalable from solo clinics to multi-location practices with ease.
Consistently delivers professional, intelligent communication across every call.