Cloud Service Networks - DenaAI Integrations

Flatiron

Note: Flatiron integration available on request.

Subject to Flatiron approval.

AI Voice Receptionist for Flatiron OncoEMR Users

DenaAI integrates seamlessly with Flatiron OncoEMR, the cloud-based oncology EHR engineered specifically to support cancer care teams. With intuitive workflows, oncology-specific content like AJCC staging, NCCN templates, and integrated research tools, OncoEMR equips your team for precision care. As your AI voice receptionist, Kickcall handles patient calls—appointments, reminders, inquiries—with natural, empathetic responses, all synced instantly with your OncoEMR workflows.

What You Get with DenaAI + Flatiron OncoEMR

A natural, conversational AI receptionist that understands patient needs
Smart escalation to clinical teams for urgent or complex calls
Appointment booking, rescheduling, and cancellations synced with OncoEMR
Automated recall and reminder calls for improved scheduling
Multilingual voice support to serve diverse patient populations
24/7 availability—ensuring no patient call goes unanswered
Up to 80% reduction in routine front desk call volume
Real-time call summaries with intent and context for seamless follow-up
Spam filtering and intelligent call routing to prioritize meaningful patient interactions
Complements Flatiron’s oncology tools like mobile access, integrated treatment templates, research support, and analytics

Secure, Compliant, and Built for Healthcare

DenaAI is built with enterprise-level healthcare privacy in mind. Fully compliant with HIPAA, PIPEDA, and SOC 2, every interaction is encrypted, private, and treated with the same care as clinical oncology data.