VVX 310

Phone Views

Your phone has three main Views: Home, Calls, and Lines view (the default).
You can access Home and Lines view at any time.
If your phone has one or more calls, you can also access Calls view.
For Home view from any menu, press

Press

to alternate between Home and Lines view.

Home View

Home view displays icons you can select to access phone
functions.

You can use the right, left, up , and down arrow keys to
display more icons.

Lines View

Lines view displays phone Lines, Favorites, and soft keys.

If your phone is idle, you can press the Line key to access
the Dialer.

Tip: Referring to Soft Keys
In this guide, soft keys are referred to by their
name only. For example, to end an active call,
press End Call.

Calls View

If your phone has one or more calls, you can access Calls
view.

Call color indicates status:

• Medium grey—Active call
• Dark grey—Incoming call
• White—Held call

Use the up and down arrow keys to select a call
(highlight it). The soft keys control the highlighted call.

Entering Data

Use the dialpad keys to enter information. To backspace,
press Backspace.

To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, press Encoding or Mode. When
using the dialpad keys, use the 1, *, 0, and # keys.

About Calls

Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing

If you navigate away from your call(s), press

to see Active Call or Calls view again.

Tip: Switching Between Lines and Calls View
When in Calls view, switch to Lines view by
pressing More > Lines.
Switch back to Calls view by pressing More >
Calls.

Placing Calls

Pick up the handset, or press

Enter the phone number, and press Send.
Or enter the phone number first, then press Dial, pick up
the handset, or press

From Lines view: Press the phone Line key, enter the
phone number, and press Send.
From Home view: Select New Call using the left and right
arrow keys. Enter the phone number, and press Send.

Timesaver: Placing Calls Quickly
Select a recent call or Favorite, or select a
contact’s phone number in the Contact
Directory.

Answering Calls

To answer with the speakerphone, press

or tap Answer. To answer with the handset, pick up the
handset. To answer with a headset, press

To answer a new call while on an active call, press
Answer. The current call will be held.

Ending Calls

To end an active call, replace the handset, press

or, Press End Call.

To end a held call, navigate to Calls view and highlight
the held call. Press Resume, and press End Call.

Holding Calls

From Calls view, press Hold or

Remember to highlight the call first.

To resume a held call, press Resume or

again.

Transferring Calls

From Calls view, press Transfer or

and call the
other party. When you hear the ringback tone, or after
you talk with the other party, press Transfer or

again. Press Blind to complete a transfer without waiting
for the ringback tone.

Forwarding Calls

• – To enable call forwarding, press Forward from Home or
  Lines view. Select the forwarding type to enable, enter a
  forwarding number, and press Enable.
• – To disable call forwarding, press Forward from Home or
  Lines view, select the forwarding type to disable, and press Disable.
• – To enable per-call forwarding: As your phone rings, press
  Forward, enter the forwarding number, and press Forward.

Placing Conference Calls

Call the first party, and after the call connects, press
More, and select Confrnc. Then, dial and connect with
the second party and press Confrnc again.
From Lines or Calls view, you can:

1. Press Hold to hold all participants.
2. Press End Call to remove yourself from the call, but
   keep the other participants connected.
3. Press Manage (if available) to manage each participant.
4. Press Split to end the conference and hold all participants.

Timesaver: Placing Conference Calls
If you have an active and held call, press Join to
set up a conference

Favorites

Favorites are contacts you call most often. Your Favorites
list displays all your Favorites. A smaller number of
Favorites displays in Lines view.

• To view your Favorites list—From Home view, press

and select Directories> Favorites.

• To make a contact a Favorite— Navigate to your
  Contact Directory and select the contact. Press Info,
  press More, and select Add to Favorites. Press Yes to
  confirm.

• To dial a Favorite—Press the Favorite from Home or
  Lines view, or from your Favorites list.

Viewing Recent Calls

From Lines view, do one of the following:

1. Press

select Directories, and select Recent Calls to view your Recent Calls list.

2. Press the right arrow key to view the recent Placed Calls.
3. Press the left arrow key to view the recent Received Calls.
4. Press the down arrow key to view the recent Missed Calls.
5. Press the up arrow key to view Favorites.

From the Recent Calls list, press Sort to sort and order
calls, press Type to display only certain calls, or select a
call record to call the person.

Contact Directory

To select a contact from the Contact Directory,
press

• – To view your Directory—Select Directories from
• – Home view. Press Contact Directory on the Directory screen.
• – To add a contact—Navigate to your Contact Directory
  and press Add. Enter the contact’s information, and
  press Save. To make a contact a Favorite, enter a
  Favorite Index number.
• – To update contact information—Navigate to your
  Contact Directory and select the contact. Press Info,
  press Edit, update the contact’s information, and press Save.
• – To delete a contact— Navigate to your Contact
  Directory and select the contact. Press Info, press Delete, and
  press Yes to confirm.
• – To search for a contact—Navigate to your
  Contact Directory and press Search. Enter search
  criteria and press Search.
• – To dial a contact from your Directory— Navigate to
  your Contact Directory and select the contact. From
  the contact’s information screen, select the contact’s
  phone number

Tip: What Does the Star Mean?
A star indicates a Favorite.

Listening to Voicemail

An envelope adjacent to a Line key, indicates that
you have voicemail.

Select Messages from Home view or
press

and select Message Center. Press Connect
and follow the prompts.

Muting the Microphone

During a call, press

so other parties can’t hear you.
To disable Mute, press

again. This applies to calls using the handset, headset, and
speakerphone.

Using Do Not Disturb

To enable or disable ringing, press DND from Home or
Lines view. When Do Not Disturb is enabled, the
DND icon,

displays in the status bar and beside the appropriate Line key.

Adjusting Volume

To change call volume, press

during a call. To change the ringer volume, press

when the phone is idle or ringing.

Updating Ringtones

To change the incoming call ringtone, select Settings
from Home view, and press Basic > Ring Type. Select the
ringtone you want.
To set a ringtone for a contact, navigate to your
Contact Directory and select the contact. Press Edit,
update the contact’s ring type, and press Save.