VoIP stands for Voice Over Internet Protocol, which is the process of using the internet to transmit phone calls. Yes, there are some big words in there, but let’s break it down a little bit. When you use a VoIP phone system, your voice stream that goes into the phone gets broken down into packets, compressed, and sent toward its final destination by various routes as opposed to establishing a ‘permanent’ connection for the duration of the call.
Think of it like your interaction with the drive-thru bank teller. The old phone system would be when you send the tube full of the money that you are wanting to deposit and wait for the tube to come back with your receipt. VoIP would be like sending ten $1 bills in a hundred different tubes that all end up inside the bank.
One of the highlights of using VoIP is how you still use the phone to make the calls. Everything about the phone call experience remains the same for the user. You would still dial the number you want to reach and put your phone to your ear to wait for someone to answer on the other end. The only thing that changes is how your voice is transmitted to the person on the other end of the line. Well, that and the much lower phone bill that you receive by using VoIP phone services.
Contact us today to learn more about VoIP.