AI Voice Receptionist for Cerbo EHR Users

DenaAI has built a dedicated custom connector for Cerbo — a purpose-built bridge that connects DenaAI’s AI voice receptionist directly with Cerbo’s EHR and practice management platform, actively maintained to keep your workflows running smoothly. DenaAI integrates with Cerbo, the clinician-designed cloud EHR trusted by functional medicine, direct primary care, med-spa, and cash-based practices for intuitive charting, integrated billing, robust patient portal, and flexible clinical workflows. By connecting DenaAI with Cerbo, your practice gains a 24/7 AI voice receptionist that answers every patient call naturally, manages appointments, delivers reminders, escalates urgent queries, and syncs all interactions back into your Cerbo system — so your clinical team stays focused on patient care while every call is handled with empathy and professionalism.

What You Get with DenaAI + Cerbo

DenaAI is built around how functional medicine, direct primary care, and cash-based practices on Cerbo actually operate — clinician-led, patient-centered, and lean on administrative overhead. Here’s what your practice gets from day one:

• Natural, empathetic AI voice receptionist that listens and responds with care — not like a scripted automated system
• Smart escalation to staff for urgent, complex, or sensitive calls that require a human response
• Appointment booking, rescheduling, and cancellations fully synced with your Cerbo schedule in real time
• Automated patient recall and reminder calls to minimize no-shows and keep your calendar consistently full
• Multilingual voice support for broader patient accessibility across diverse communities
• 24/7 availability so no patient call ever goes unanswered, even outside clinic hours or during busy periods
• Up to 80% reduction in routine front desk phone handling , freeing your team for higher-value clinical work
• Real-time call summaries with caller intent, context, and recommended next steps ready for immediate follow-up
• Spam filtering and intelligent call routing so genuine patient calls always get priority
• Full alignment with Cerbo’s charting, billing, patient portal, and flexible workflow features for a seamless practice experience

Secure, Compliant, and Built for Healthcare

Functional medicine, direct primary care, and cash-based practices handle deeply personal patient information — and DenaAI is built to protect it. DenaAI is fully HIPAA, PIPEDA, and SOC 2 compliant , ensuring every voice interaction is encrypted, private, and dependable. The DenaAI-built connector uses secure, verified channels for real-time EHR updates and scheduling actions, so your patients’ health information stays protected at every step of every call.

Why Clinics Choose DenaAI with Cerbo?

Practices on Cerbo choose DenaAI because it respects the way clinician-designed workflows are meant to operate — flexible, patient-centered, and free from unnecessary complexity:

• Enhances Cerbo’s EHR strengths with always-on voice-first patient engagement
• Reduces front desk pressure while improving patient responsiveness at every touchpoint
• Fast, easy deployment with no IT overhead — most practices are live within days
• Ideal for functional medicine, direct primary care, med-spa, and cash-based practices looking to modernize communication on their own terms
• Delivers a better patient experience without adding staffing demands or operational complexity
• Scales from solo clinicians to multi-provider practices as your clinic grows

FAQ’s

1. How does DenaAI connect with Cerbo EHR?

DenaAI has built a dedicated custom connector specifically for Cerbo — a purpose-built bridge that links DenaAI’s voice automation directly with Cerbo’s EHR and practice management workflows, actively maintained to keep everything running smoothly.

2. Will DenaAI work with my existing Cerbo setup?

Yes. DenaAI’s custom connector syncs with your Cerbo system, handling appointment bookings, reschedules, and cancellations in real time — with no manual entry or disruption to your existing clinical and administrative workflows.

3. Is patient data handled securely through DenaAI with Cerbo?

Absolutely. DenaAI is fully HIPAA, PIPEDA, and SOC 2 compliant. All voice interactions are encrypted and processed through secure, verified channels, ensuring your patients’ health information stays fully protected at every touchpoint.

4. Can DenaAI handle after-hours patient calls?

Yes. DenaAI operates 24/7 — patient calls are answered and appointments are managed after hours, on weekends, and during holidays without any staff involvement required.

5. Can DenaAI adapt to the specific workflows of my Cerbo practice?

Yes. DenaAI is built to work around how your practice actually operates. Whether you run a functional medicine clinic, a direct primary care practice, or a cash-based med-spa, DenaAI can be configured to match your exact Cerbo workflow and patient communication needs.